Your role and responsibilities:
Support Implementation Manager and the project team to define a project scope and plan and ensure that implementation project timelines are met, and scope delivered Provide set-up in environments (production, stage, test), configure fixes and workaround’s as applicable Act as a contact point for business Key Users, provide initial assessment of reported issues Track and follow-up problem resolution Provide application training for local users, both new users and experienced users, for first time use or when new enhancements are introduced Publish information, updates, news and facts for local users Document local business processes, new requirements and acceptance criteria Serve as liaison between local super users and the development teams to resolve issues Perform testing activities related to Local Business Process: user Acceptance Testing of solutions supplied by Level 2-4 support, including implementing the new features or fixes into the local business processes, support testing/quality assurance of new local requirements

Qualifications for the role:
Very good spoken and written English
Excellent interpersonal and communications skills, with the ability to work effectively as part of a team Ability to analyze situations, prioritize, implement processes and solve problem effectively Hard working & willing to learn Strong desire to take challenges Interested in further development in IT and/or project management

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Rodzaj oferty: Staż
Miejsce pracy: ABB Sp z.o.o